FREQUENTLY ASKED QUESTIONS

We will complete works outside regular trading hours as required. This is mainly emergency work or when specifically organised with each individual client. Higher charges may be incurred.

Once the job is complete, there will be EFTPOS facilities on site to take debit and credit card payments. Clients can also be issued with an invoice to transfer payments, but the terms of invoices are 7 days. Larger jobs also require a 50% deposit up front.

Whether a quote can be obtained over the phone is dependent on the task. For a guaranteed price on larger jobs, it is best to have the site observed prior to booking. Sometimes sending through photos will assist with pricing also. Please feel free to give us a call so we can have a chat about your specific job.

You are more than welcome to supply your own materials but prices may be competitive when supplied by us and only what we provide will be covered under our service warranty. We include a couple of different options and pricing on quotes.

We do not recommend that you complete any electrical work at home yourself. All electrical work should be completed by a licenced electrician only. If we come across any unregulated work upon carrying out a job, it is our responsibility to ensure it is rectified at the cost of the client. We are legally required to ensure all electrical work is completed to a standard.

Based in Logan City, we service a large range of locations throughout Logan, Northern Gold Coast, Brisbane, East Ipswich and Bayside. Wherever you are located, we look forward to hearing from you.

Our warranty on installations is 12 months and parts is 6 months alongside the manufacturers in-home warranty. Parts supplied by us, and all labour, will be inspected for free if anything stops working correctly within these time frames. Products supplied by the customer do not come under this warranty.

The following could be a sign that your switchboard needs upgrading - if there are none/not enough safety switches in your home, discolouring circuit breakers, you have ceramic fuses, there are issues with power tripping and system faults or you are purchasing new and bigger appliances. If any of the above relate, it would be advisable to have your board examined. It is important to have an up to date switchboard to keep your home, family and workplace safe.

New laws for smoke alarms came into effect from 1st January 2022 for rented houses or properties for sale from that date. Smoke alarms need to be installed on every floor, in every bedroom and all adjoining hallways. Owner-occupied home need to have smoke alarms installed before 1 January 2027. For more information and pricing, please see our Smoke Alarm Services page.

Some things that would be considered an emergency and should be addressed as soon as possible include power tripping, smoke, unusual noises, exposed live parts and water damage.